Contact Reconciled

If you’re interested in Remote Bookkeeping or Accounting Services, trying to reach someone at Reconciled, have a question for us, or just want to say hi, drop us a note here and we will get back to you within 24 business hours!

Frequently Asked Questions

In an effort to best serve you, here are the answers to some of the top questions that we hear from clients: 

How To Get Started With Reconciled Bookkeeping Services?

Our new client setup is fast, easy, and supported by our industry-leading team.

First:

The first step in getting set up with Reconciled services is to pick a plan from the list above and complete the form on the following page. From there, you will be prompted to provide your billing information, then you’re signed up!

Next:

Once you’re signed up, a member of our onboarding team will reach out. They will work with you to gain read-only access to all of the systems you currently have integrated into your business. For example, this includes sales channels, bank e-statement portals, and anything else that would be relevant to your accounting.

From There:

A member of our implementation team will comb through your books to see if any cleanup is needed. They will also be creating processes for the services that you need. This lines out exactly how you want your bookkeeping completed. This helps our bookkeeping team ensure nothing gets missed. 

Finally:

You’ll be introduced to your bookkeeper who will be your main point of contact, just like if you had this service completed in-house. 

Will I Work With a Dedicated Bookkeeper?

Every Reconciled client receives a dedicated bookkeeper overseen by a Senior Accounting Manager.

Why we work in teams:

This helps us ensure consistency and quality even in the event of a sick day, or another unforeseen gap. You benefit from a dedicated go-to point of contact, a team that is familiar with YOU and your business, and the assurance that your accounting is in the hands of an industry-leading team of pros. 

What if I need cleanup?

Most of our clients need a little bit of cleanup when they first join Reconciled. That’s why we plan for some cleanup time when you first signup – on average, about 5 hours of cleanup.

However, if your books have been neglected, it might take more time to get them accurate. If that is the case, we will communicate with you on the estimated time for recommended cleanup. It is billed at an hourly rate.

What if my needs change?

We know businesses evolve. That is why Reconciled provides scope-based contracts that are flexible.

What this means for you, is that the service you sign up for today can be scaled in the future to keep pace with your business development.

It doesn’t matter if you need extra support in 6 months or 2 years. We’re ready when you are.

Do you handle tax work at year end?

YES! We have had so many requests from our clients that we now offer tax services and tax advisory services.